Account Receivable Associate- by Top Business

Job Description:
Order Hold Management: Generates Blocked Order Report, conducts analysis in accordance with the Market’s credit policies and initiates recommendations through workflow.
Customer Service: Attends to Customer’s queries and ensures timely resolution and escalates to respective resolution owner’s.
Reporting: Carries out reporting activities in accordance with AR Library of Reports.
Continuous Improvement: Participates in various AR Continuous Improvement initiatives.
Performs Accounts Receivable related tasks assigned whenever necessary.
Claims and Deductions Management
Analyses the nature of claims and correspondences.
Chases Customer for the invalid or authorized deductions/claims.
Escalates unresolved/for purging dispute cases to the Market for final disposition.
Gathers internal and external information related to claims and disputes.
Analyses the customers’ accounts and see to it that various reconciling items are identified and necessary adjustments are made.
Reporting
Prepares and submits daily reports to the user at the agreed timeline.
Prepares and submits weekly reports to the user at the agreed timeline.
Prepares and submits mid-month and month end reports to the supervisor for review at the agreed timeline
Prepares and submits ad-hoc reports to the user at the agreed timeline.
Render support services to customers:
Resolves AR-related complaints and requests on time.
Receives feedback and channels concerns to the right person or department.
Continuous Improvement
Recommends and implements improvements in the system and procedures.
Participates in special projects initiated for the improvement of Credit and Collection processes.
Support as a backup for the below:
Order Hold Management
Generates Held Order Report.
Collects internal and external information to recommend to release/not to release order on credit block.
Initiates recommendation through workflow.
Reviews Credit exposure.
Generates and prints invoice copies and sends to external customers.
Tracks, monitors and makes follow up through outbound calls/emails relating to payments including sending of Invoices and POD copies.
Reviews payment performance, credit utilization, and credit history of trade customers.
Create and Maintain Customer
Creates and maintains new Customer.
Receives and effects changes of Hierarchy Node upon approval.
Receives and effects requests for the creation of new Hierarchy Nodes for New Customers upon approval.
Receives and effects changes of Customer Account Details in MDR (Master Data Repository) upon approval.
Receives and effects changes of Customer Account Details in SDR (Supplementary Data Repository) upon approval.
Tags inactive Customers and Customers marked for deletion.
Creates and maintains the credit limits and risk categorise for the customers upon approval.
Credit limit review every 6 months
Scanning
Scans and saves customer form to be submitted in the SAP for the credit limit and risk categories.

Qualifications:
Bachelor University : AUC/ BUE/ GUC/ MIU/ FUE/ Arab Academy is a MUST
Gender: Male Only.
Age range: 20-25 years old.
Bachelor Degree: Accounting/Finance Background
Experience Background: Accounting/Finance Background
Years of Experience: Fresh graduates only
Computer Skills: Excellent in Microsoft Office
Language Proficiency: Excellent in English ( written and spoken )

Benefits:
Transportation [Allowance/Bus/Car]
Medical Insurance

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