Egyptians to access electricity services via app as ministry finalizes unified platform
The Ministry of Electricity and Renewable Energy has been working to provide diverse services to citizens using the one-stop shop system, and a unified visual identity for all Customer service centers branches.
Throughout the past period, the ministry has completed activating all 25 sector services through the unified platform for electronic electricity services, in addition to finalizing 80 percent of customer service centers.
An official source at the Ministry of Electricity and Renewable Energy revealed that there are some citizens who are still unable to obtain services electronically, and the Egyptian Electricity Holding Company has developed a plan to develop all customer service centers throughout the Republic that bear the same logo and unified color.
The source said, the total number of customer service centers affiliated with the Electricity Holding Company and its subsidiaries is 460, pointing out that the development of these centers has been completed by more than 80%, so that services are available in them with the same fees set on the unified platform for electronic electricity services.