Egypt Awards Licenses to Boost Call Center Sector and Digital Outsourcing

The Minister of Communications and Information Technology Amr Talaat has witnessed the ceremony of granting licenses to seven major companies operating in this field, namely Vodafone International Services, Raya Call Center Services, Telecom Egypt for Information Systems (Exceed), Concentrex, Capgemini Egypt, Genpact Egypt, and TTAC Egypt, in the presence of NTRA CEO Mohamed Shamroukh and Ahmed El Zaher.

CEO of the Information Technology Industry Development Agency (ITIDA), in an important step to support the growth of the contact center sector in Egypt, strengthening its role as a global hub for digital services and outsourcing.

The granting of licenses marks an important step to support the growth of call centers sector in Egypt, reinforcing the State’s role as a global hub for digital services and outsourcing.