Operations Support Engineer- by Top Business

Job Description:
Monitor the company's operational applications/ system (123 / Inter-Banking switch system, J Switch Interfaces, ATM driving system, credit & debit Host interfaces, Vodafone modules [IVR, billing system, POS channel, HSM & Base24]- Communication line, Servers Processing- Services availability (applications, servers,…etc) to ensure their availability to the end service user during assigned shift.
Record & Maintain logbooks or operating records that list each job run and events that occur during their shift To assure all events are properly and accurately recorded in details for the company's future reference in trouble ticketing application.
Manage & maintain data center room security access log To ensure computer room security.
Manage Computer room physical environment To ensure that there is no failures.
Answering Enquiries from the bank officer or bank cardholder In a professional, accurate, and timely manner.

Qualifications and Education Requirements
B. Sc. degree in Computer Engineering or equivalent
0-1 years of experience in a related field
Fresh graduate can also apply
High communication skills
Details oriented
Good spoken and written English


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