Head of Operations- by Top Business

Job Description:
Oversees design, marketing, promotion, delivery and quality of programs and services at the company
Oversees the entire lending process, including the initial application and review, underwriting, approval or denial of the request, and the disbursal of the loan.
Ensures the maintenance of a healthy loan portfolio with low delinquency level
Promotes the company’s products and services through the development of written articles and through personal appearances at press and other media conferences as well as promoting the company to local, regional, national and international constituencies
Drives sales through the elaboration of effective product innovation techniques and customer service activities
Promotes and develops the company’s services and drives sales through personal connections and networking
Build a network of point-of-sales throughout Egypt
Develop competitive and attractive products in the market based on the consumer trends
Monitors competition and suggests alternatives to respond to competitive business initiatives
Develops yearly budget, and manages the company’s resources in concordance with budgetary constraints and develops financial plans, reviews activity reports and financial statements
Ensures the execution of strategic goals and objectives of the organization
Identifies and secures revenue sources, establishes strategies to approach funders, submits proposals and manages administration of fundraising records and documentation
Effectively monitors management of the company’s human resources and evaluates performance of Executives according to established personnel policies and procedures
Monitors the establishment and implementation of the company’s various processes and procedures as well as provides the necessary approvals
Acts as the formal representative of the company at legislative sessions, and committee meetings
Present reports to the Management Committee on a regular basis and abide by the policies, procedures and decisions set by the Committee

Qualifications:
Academic Qualifications : Master’s degree in Business Administration, Finance or related fields
Required Software : Proficiency in MS Office tools
Work experience : Minimum 10+ years of proven relevant banking experience
Extensive experience in credit management at a financial institution or bank, preferably in retail consumer credit
Ability to travel for training is a MUST

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