Senior Technical Office Engineer- by Top Business

Job Description:

• Ability to lead and revise a team of 2-3 juniors


• Assist sales team to close sales opportunities.


• Defining products per project specifications and elaborating related compliance sheets.


• Work on Value engineering for specific projects in order to present optimum solution for Consultants, upon need.


• Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.


• Ensuring samples presentation to Consultants verifying materials approval upon delivery.

Qualifications :

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role


• Hands-on experience with Windows/Linux/Mac OS environments


• Good understanding of computer systems, mobile devices and other tech products


• Ability to diagnose and troubleshoot basic technical issues


• Familiarity with remote desktop applications and help desk software (eg. Zendesk)


• Excellent problem-solving and communication skills


• Ability to provide step-by-step technical help, both written and verbal


• BS degree in Information Technology, Computer Science or relevant field


• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

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