Job Description
Head of Operations responsibilities include:
- Collaborating with other senior management to formulate strategy
- Ensuring regulatory compliance
- Responsibilities:
- Formulate business strategy with others in the executive team
- Design policies that align with overall strategy
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
Job Requirements
- At least 10 years of experience in Total facility management
- Hotels, Hospitals, background (preferred)
- Males only
- Bachelor of Engineering Department of electricity or mechanics
- postgraduate certificate relevant to TFM (preferred)
- Residents of Alexandria are preferred
- Excellent Leadership skills
- Strong communication skills
- Excellent management skills
- Proven experience as Head of Operations, Operations Director or similar leadership role
- Familiarity with all business functions including HR, finance, supply chain and IT
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind
- Problem-solving aptitude
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