Job offer: IT Help Desk

- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
-  Installing, configuring and maintaining surveillance systems.
-  Provide first line of support and resolve problems for the end user and Retail Systems.
-  Monitor and respond quickly and effectively to requests received.
-  Utilize and maintain the helpdesk tracking software.
-  Install, test and configure new workstation, peripheral equipment and software.
-  Maintain inventory of all equipment.
-  Manage PC setup and the deployment for new employees using standard hardware, images and software.
-  Setting up new users' accounts and profiles and dealing with password issues.
-  Prioritize and manage many open cases at one time.
-  Experience with remote desktop applications and help desk software.