Contact Center News
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Global call center giant Foundever to increase investments to EUR 65 mn to expand Egypt operations
The government wants to see digital outsourcing services bring USD 9 bn into the economy annually as of 2026.
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Egypt Awards Licenses to Boost Call Center Sector and Digital Outsourcing
Egypt grants licenses to seven companies, boosting the contact center sector and solidifying its position as a global hub for digital services.
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Eaton Expands Presence in Egypt with New Office, Customer Experience Centre and strategic Partnerships
Eaton is reinforcing its commitment to the local market by forming strategic partnerships with prominent local manufacturing partners.
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Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer
Raya CX is pleased to announce the appointment of Alaa ElKhishen as its new Chief Executive Officer (CEO)
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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List
For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list.
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Space Tank sets sights on new developments, expansion in Egypt by 2024
The company’s strategy includes analyzing the Egyptian market’s needs to enhance project profitability through partnerships with leading firms.
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Egypt Soars to 3rd Place in Global Outsourcing Confidence Index, Cementing Position as Premier Offshoring Powerhouse
The Offshore BPO Confidence Index 2023 report provides insights into operations across key global outsourcing locations.
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Egypt Aims For $9bn Worth Outsourcing Services Exports By 2026
Egypt's Communications Minister announces ambitious plan to export $9bn worth of outsourcing services by 2026, highlighting government's unwavering support for FDI.
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CX leader SYKES continues operation in Egypt as Foundever with growth plans & appointment of new country leader
Egypt office currently employs over 500 professionals working with more than 12 languages for leading clients in different sectors.
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Top 10 call centers in Egypt
The call center industry in Egypt is rapidly growing due a multilingual talent pool, a strategic geographical location, and government support.
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valU deploys Infobip’s solutions to provide customer support over WhatsApp
Customers can now get an immediate response to a variety of FAQs through valU’s various touchpoints.
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Premium Messaging Market to Witness Robust Expansion by 2023
Market Manufacturers Regions Type Application Forecast
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Healthcare BPO Market Business Overview, Challenges, Opportunities, Trends and Market Analysis by 2023
The global healthcare BPO market comprises the U.S., India, Philippines, Europe, Latin America and Rest of the World.
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Global Speech Recognition Market Analysis Report 2018 by Size, Share, Growth and Assessment to 2023
The global market size of Speech Recognition Software is $XX million in 2017 with XX CAGR from 2013 to 2017, and it is expected to reach $XX million
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Corporate Workforce Development Training 2018 Global Market Key Players – Eton Institute, LearnQuest, NIIT, Pearson – An
Corporate Workforce Development Training, Corporate Workforce Development Training Market, Corporate Workforce Development Training Market Growth, Pre
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Transformer Market drivers of growth analysed in a new research report
The global Transformer Market share report provides numbers for applications and regional segments of the industry covering historical as well as fore
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Revenues from Social Media Analytics Market in Asia Pacific to top $ 2.82 billion in 2022
The report provides info about Methodology, Drivers, Restraints, Opportunities, Challenges, Segmentation, Geographical Analysis, Strategic Analysis.
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Egyptian government presents trade, technology projects to India
Government conducts broad international talks to revive confidence in Egyptian economy threatened by political turmoil.
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Etisalat Misr selects Raya for new data center infrastructure
Etisalat Misr selected Raya Networks Services to design, implement and prepare its new data center infrastructure.